Inside Sales - (Albanian and English Required)
TD SYNNEX · Belgrade
Why Join TD SYNNEX
At TD SYNNEX, we are committed to empowering our people, partners, and customers through innovation, collaboration, and growth opportunities. Join a global technology distributor where your contribution helps shape the future of IT across the Western Balkans region
About the Role
The Inside Sales Executive supports growth of the Autodesk business within the TD SYNNEX portfolio across the Western Balkan region (Serbia, Bosnia & Herzegovina, North Macedonia, Kosovo, Albania, Montenegro) by creating and progressing new business pipeline across assigned partners and customers. The role delivers customer satisfaction, develops sales opportunities and supports total portfolio performance
What You'll Do
Maximize call potential using multiple information sources and generate new business opportunities through planned outbound calls and proactive customer engagement
Hold customer conversations around Autodesk solutions and product areas, understand business requirements and recommend a relevant TD SYNNEX value proposition
Build excellent customer relationships and develop assigned partner relationships through account planning, cross-selling and consistent follow-up
Identify project opportunities and engage other specialists when specific product or vendor knowledge is required
Manage customer backorder expectations and reporting while ensuring agreed customer service levels are maintained
Proactively develop relationships with key internal and external contacts and collaborate within the internal team and partners
Focus on creating and developing Autodesk pipeline while partners remain the primary owners of customer relationships and deal closure
Qualify customer needs and provide high-quality opportunity handover, quotations, pricing, promotions and portfolio cross-selling support to partners
Align target accounts, opportunity priorities and next actions with partners and internal sales teams to improve conversion, pipeline quality and customer satisfaction
What We're Looking For
Fluent spoken and written knowledge of English and Albanian
3+ years of relevant professional experience in sales
Excellent sales skills and a proven track record
Numerate with good attention to detail
Priority management and planning skills
Strive to achieve set targets (closing leads)
Understands Sales Process
Effective Communication Skills
Working knowledge of Microsoft Word, Excel and Outlook
Knowledge of the product portfolio would be desirable but not essential
IT industry knowledge would be desirable but not essential
Fluent spoken and written knowledge of English and Albanian
What We Offer
Competitive compensation package
Professional development and learning opportunities
Modern work equipment
Hybrid working opportunities (where applicable)
Supportive and collaborative team environment
Career growth opportunities within a global technology company
Employee wellbeing initiatives
Recognition programmes celebrating achievements and milestones
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
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