Airborne Field Technical Facilitator
UGI · Jonesboro
Requisition Number: 30524
This position is only open to candidates within a drivable distance of Jonesboro, Georgia or Fort Lauderdale, Florida.
This position will require up to 80% overnight travel.
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Job Summary:
The Airborne Field Technical Facilitator is responsible for delivering high-quality technical and safety training to field operations employees at AmeriGas. This role facilitates classroom instruction, hands-on lab and field training, and skills evaluations to develop competent, safe, and operationally excellent propane delivery drivers, service technicians, and plant operators. The Field Technical Facilitator collaborates with Instructional Designers to ensure training content is accurate, current, and effective. This position will conduct training at both COE and satellite training locations and may require travel up to 80% of year.
Essential Functions:
Facilitate Technical & Safety Training
- Deliver classroom and lab-based instruction covering propane operations, DOT/OSHA safety compliance, bobtail delivery, service technician, cylinder operations, and CETP/PEP certification programs to new hires and existing employees, with a consistent emphasis on safe work practices and a safety-first mindset in all training activities.
Conduct Skills Evaluations
- Assess learner competency through structured, hands-on skills evaluations in either a lab or field setting; document results accurately in the LMS and communicate outcomes to the Sr. Training Manager – Field Operations and relevant stakeholders.
Support Curriculum Development
- Serve as a subject matter expert (SME) in collaboration with Instructional Designers to review, update, and validate training materials, ensuring technical accuracy, regulatory compliance, and alignment with current field operations practices.
Manage Training Records & LMS Administration
- Maintain accurate training attendance, completion, and evaluation records in the Learning Management System (LMS); monitor learner progress and generate reports to support compliance tracking and program effectiveness reviews.
Evaluate & Improve Training Effectiveness
- Gather and analyze learner feedback and assessment data to evaluate training effectiveness; provide actionable recommendations to the Sr. Training Manager – Field Operations and Instructional Designers to continuously improve program quality and learner outcomes.
Knowledge, Skills and Abilities:
- Deep technical knowledge of propane operations including bobtail delivery, service technician procedures, cylinder operations, and bulk plant/terminal operations.
- Strong understanding of DOT regulations (49 CFR), OSHA safety standards, NFPA 54 & 58, and CETP/PEP certification requirements applicable to propane distribution.
- Proven facilitation and presentation skills with the ability to deliver complex technical content clearly and effectively to diverse adult learners in both classroom and hands-on lab or field settings.
- Familiarity with adult learning principles and practical experience applying instructional best practices in multi-day, skills-based training programs.
- Proficiency with Learning Management Systems (LMS) for tracking attendance, managing completions, and generating training reports; proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Basic project management and organizational skills, including the ability to plan and coordinate multi-day training sessions, manage scheduling logistics, track learner progress, and prioritize competing demands in a fast-paced environment.
- Excellent active listening skills with the ability to identify learner confusion, address questions effectively, recognize skill gaps in real time, and adapt facilitation approach to meet individual and group needs.
Minimum Qualifications:
- Bachelor’s degree preferred; Associate degree or equivalent combination of education and experience considered.
- Minimum 5+ years of experience in propane field operations, including roles in delivery, service, or plant operations. Prior experience delivering multi-day technical or safety training strongly preferred.
- CETP/PEP (Certified Employee Training Program/PERC Education Program) certification preferred or ability to obtain within 6 months of hire. Forklift operator, overhead crane operator, and aerial work platform (AWP) operator trainer certifications are preferred; training and qualification will be provided for candidates who are not currently certified.
- Valid CDL or prior CDL (Class A or B) preferred. Must maintain a valid driver’s license.
- Working knowledge of NFPA 54 & 58. Smith System driving experience desired, not required.
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.